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2020 Volume 11 Issue 1 Special Issue

The Relationship between Cultural Intelligence and Conflict Management Strategies: Viewpoint of Managers of University Hospitals in Ahvaz


Jahanbakhsh Mohammadi-Khah, Mohsen Davarpanah, Hoda Hamedpour, Mohammad Moradi-Joo, Mahmood Maniati, Ehsan Moradi-Joo
Abstract

Introduction: In order to achieve their genuine goals, namely the health of the community, important health organizations need an effective and appropriate way to solve inter- and intraorganizational conflicts. Therefore, this research was conducted with the aim of determining the relationship between cultural intelligence and conflict management strategies from the viewpoint of managers of university hospitals in Ahvaz, southwest of Iran. Methods: This is a descriptive-analytic study carried out in 2018. The statistical population of this study included 120 managers of university hospitals of Ahvaz Jundishapur University of Medical Sciences. Data collection was done using two questionnaires, namely cultural intelligence questionnaire (α = 0.87) and conflict management strategies questionnaire (α = 0.93). The sample included the entire statistical population. For analysis of the data, Spearman correlation tests were employed using in SPSS-22. Results: There was a weak correlation and no significant linear relationship between cultural intelligence and conflict management strategies of managers (P> 0.001). The average cultural intelligence of the managers of university hospitals in Ahvaz (90.1 ± 15.5) was in "good" condition. The average conflict management was 101.1 ± 1.35. There was a positive and significant relationship between the knowledge dimension of cultural intelligence and conflict management strategies of managers. Conclusion: The "non-coping" strategy was the most commonly used strategy among managers. According to the relationship between some of the components of cultural intelligence (knowledge) and conflict management, it can be concluded that the familiarity of managers with other strategies can be beneficial in conflict management, exerting a positive impact on human resource management and improvement of organizational performance.


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JOURNAL OF BIOCHEMICAL TECHNOLOGY
JOURNAL OF BIOCHEMICAL TECHNOLOGY
Journal of Biochemical Technology is a double-blind peer reviewed International Journal published by the Deniz Publication on behalf of the Biochemical Technology Society, a Registered Charity Organization from India

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AREA OF INTEREST
new advances in enzymatic and protein mechanims; applied molecular genetics and biotechnology; genomics and proteomics; metabolic; medical, environmental, food and agro biotechnology.

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FOCUS AND SCOPE
Journal Of Biochemical Technology Provides A Medium For The Rapid Publication Of Full-Length Articles, Mini-Reviews Of New And Emerging Products And Short Communications On All Aspects Of ...

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This journal provides immediate open access to its content on the principle that making research freely available to the public supports a greater global exchange of knowledge. Keywords include, Biochemical Research: Endo/exocytosis, Trafficking, Membrane Biology, Cell Migration, Cell-Matrix Organelle Biogenesis, Cytoskeleton Proteolysis, Cell Death, Cell Cycle, Cancer, Cell Growth/Death, Differentiation, Drug Targets, Gene Therapy, Models of Disease, Proteomics, Stem Cells, Bioenergetics, Mitochondria, Free Radicals, Redox Signaling, Ion Transport/Channels, Oxidative