2018 Volume 9 Issue 2 Special Issue
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Determination and Prioritization of Factors Influencing Succession in Managers of Social Security Hospitals of Tehran Using Multiple Attribute Decision-Making (MADM)


Akram Mirzazadeh, Mehrnoush Ja’afari*, Ali Maher
Abstract

Background: Vacuum and separation among the service forces in the organization jobs especially among the key jobs such as management and sensitive can cause disruption in the advancement of the organization. In this regard, many organizations use plans to supply capable forces for the jobs inside the organization and to prevent disruption in the advancement. Succession management is one of these plans to supply expert forces for the key jobs in the organization. This research deals with Identify and prioritize the factors affecting the succession in the Social Security Hospital in Tehran with the help of multi-criteria decision-making techniques MAD.Methods:In this study a 50 item questionnaire is distributed among the population of 141 managers, receptionists and office and medical personnel of the social security hospitals in Tehran. An attempt is made to identify the effective criteria in succession of managers in a 5 scale likert. After the statistical one sample T-test, of 35 factors were identified as the effective factors.Results:This factors were classified in 5 dimension of organizational factors and processes, job related factors, environmental and physical factors, management and personal factors. Then using the process of hierarchical analysis, an attempt was made weight and rank the effective factors of succession in the managers of social security hospitals in Tehran.Conclusion:Indexes of management system were ranked base on the their real performance in the organization , abortion system  and selection and employment of staff, interest in the related job , top managers support of the succession, promotion system ( maintenance system), job satisfaction , agreement of top managers to the plans and policies of the organization were ranked as the seven top factors.


Issue 2 Volume 16 - 2025